Privacy Policy

1. Information We Collect

We collect information in the following ways:

• Contact & Inquiry Data: When you fill out our contact form or send us an email, we collect your name, email address, phone number, company name, and the content of your message.
• Project & Business Data: If you engage us for services, we may collect additional business information required to deliver those services (e.g., project briefs, requirements documents).
• Usage Data: We may collect anonymised analytics data (page views, session duration, referral source) to improve our website. This data does not identify you personally.
• Cookies: We use essential cookies to ensure the website functions correctly. We do not use tracking cookies or third-party ad-tracking pixels.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide project quotations.
• Deliver the web development, app development, AI automation, or digital marketing services you have engaged us for.
• Send project updates, invoices, and other communications related to your engagement with us.
• Improve our website, services, and user experience.
• Comply with our legal and contractual obligations.

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

3. Data Sharing

We may share your information only in the following limited circumstances:

• Service Providers: We use trusted third-party tools (e.g., email hosting, cloud infrastructure) that process data on our behalf under strict confidentiality obligations.
• Legal Requirements: We may disclose information if required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger or acquisition, your information may be transferred to the successor entity.

4. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact inquiry data is retained for up to 2 years. Project data is retained for the duration of the engagement plus 3 years for legal and accounting purposes.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your data, subject to legal retention requirements.
• Objection: Object to the processing of your data in certain circumstances.
• Portability: Request transfer of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at akshat@jaqyi.com.

6. Cookies

Our website uses only essential cookies necessary for basic functionality (e.g., remembering your preferences during a session). We do not use advertising cookies. By using our website, you consent to the use of these essential cookies. You can disable cookies in your browser settings, but this may affect website functionality.

7. Security

We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include HTTPS encryption, secure data storage, and access controls. However, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., LinkedIn, X/Twitter). We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: